{"id":11181,"date":"2025-12-17T11:50:49","date_gmt":"2025-12-17T10:50:49","guid":{"rendered":"https:\/\/se.ostberg.com\/?page_id=11181"},"modified":"2025-12-17T13:35:30","modified_gmt":"2025-12-17T12:35:30","slug":"terms-of-use-for-h-ostberg-abs-ai-chatbot","status":"publish","type":"page","link":"https:\/\/se.ostberg.com\/en\/terms-of-use-for-h-ostberg-abs-ai-chatbot\/","title":{"rendered":"Terms of Use for H. \u00d6stberg AB\u2019s AI Chatbot"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:0px!important; margin-right:0px!important;margin-bottom:31px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-1{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:37;line-height:1.33;\">Terms of Use for H. \u00d6stberg AB\u2019s AI Chatbot<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p><strong>General<\/strong><br \/>\nOur AI chatbot is designed to make it easier for you to quickly find the correct information about H. \u00d6stberg AB and our products and services. By using the chatbot, you agree to the terms set out below.<\/p>\n<ul>\n<li>The chatbot is powered by artificial intelligence and is provided in cooperation with Chat24 AB.<\/li>\n<li>Responses are generated automatically based on the material we provide.<\/li>\n<li>The information is for guidance purposes and may sometimes be simplified or contain a degree of uncertainty, which is natural for AI-based solutions.<\/li>\n<li>We continuously work to ensure that the responses are accurate and relevant, but we cannot guarantee that all information is complete or error-free.<\/li>\n<\/ul>\n<p><strong>Acceptance of Terms<\/strong><br \/>\nBy continuing to use the chatbot, you confirm that you accept and comply with these terms. If you do not accept the terms, you should not use the service.<\/p>\n<p><strong>Purpose and Limitations<\/strong><br \/>\nThe chatbot is a tool intended to provide quick access to product information, documentation, and support materials.<br \/>\nResponses from the chatbot should be considered guidance only and do not replace professional advice where such advice is required.<\/p>\n<p><strong>Data Collection and Handling<\/strong><\/p>\n<p>Personal Data<br \/>\nThe chatbot is not configured to request or collect personal data.<br \/>\nYou are not required to provide your name, contact details, or other identifying information in order to use the service.<br \/>\nIf you choose to enter personal data in free text, such data may appear in conversation logs. In such cases, it is used solely for operation, troubleshooting, and improvement of the chatbot\u2019s functionality.<\/p>\n<p>Chat Logs<br \/>\nConversations may be stored to improve functionality and service quality.<br \/>\nThe logs are handled securely and are shared only with the technical providers necessary for the operation of the chatbot.<\/p>\n<p>Cookies and Technical Data<br \/>\nThe chatbot may collect technical information, such as browser type, device type, and usage patterns, in order to improve performance and user experience. This information is not intended to identify you.<\/p>\n<p><strong>Privacy Policy<\/strong><br \/>\nFor more information on how H. \u00d6stberg AB processes personal data, please refer to our privacy policy.<br \/>\nLimitation of Liability<\/p>\n<p>The chatbot\u2019s responses are provided for guidance only. H. \u00d6stberg AB and Chat24 AB are not liable for decisions, actions, or consequences arising from information generated by the chatbot.<\/p>\n<p>To the extent permitted by law, we disclaim any liability for indirect or consequential damages that may arise in connection with the use of the chatbot.<\/p>\n<p><strong>Changes to the Terms<\/strong><br \/>\nWe may update these terms of use when necessary. Continued use of the chatbot constitutes acceptance of any changes.<\/p>\n<p><strong>Governing Law<\/strong><br \/>\nThese terms are governed by Swedish law.<\/p>\n<p><strong>Contact<\/strong><br \/>\nIf you have any questions or feedback regarding the chatbot or these terms, please contact <a href=\"https:\/\/se.ostberg.com\/en\/contact\/\">H. \u00d6stberg AB<\/a>.<\/p>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"inline_featured_image":false,"footnotes":""},"class_list":["post-11181","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/se.ostberg.com\/en\/wp-json\/wp\/v2\/pages\/11181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/se.ostberg.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/se.ostberg.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/se.ostberg.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/se.ostberg.com\/en\/wp-json\/wp\/v2\/comments?post=11181"}],"version-history":[{"count":4,"href":"https:\/\/se.ostberg.com\/en\/wp-json\/wp\/v2\/pages\/11181\/revisions"}],"predecessor-version":[{"id":11187,"href":"https:\/\/se.ostberg.com\/en\/wp-json\/wp\/v2\/pages\/11181\/revisions\/11187"}],"wp:attachment":[{"href":"https:\/\/se.ostberg.com\/en\/wp-json\/wp\/v2\/media?parent=11181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}