Every morning at 09:15 starts with daily management, a joint information and planning meeting.
\n– On a normal day in our department, we work in parallel with errands that come in via e-mail and phone calls from both installers, resellers, and private individuals, says Magnus S\u00e4ll who himself works in the department for Technical Customer Support.<\/p>\n
Whether it is simple questions or more advanced ones, they are equally important to answer and solve in a professional way.
\n– Many questions we receive are of a relatively simple nature and in fact such that you can find in your manual or on our website. Customers also often have other thoughts that they take the opportunity to ask during the conversation, which means that they gain an increased understanding of how their ventilation unit works.<\/p>\n