We are now launching a digital chatbot assistant on our website to make it even easier for our customers to quickly get help with common questions – whenever it suits you!
The chatbot acts as a first line of support and can assist with product-related questions, guidance, and general information. It is a convenient everyday tool – fast and easily accessible when you need answers right away.
All responses should be considered recommendations and may not always represent the final or exact answer in every case. For more advanced or critical issues, customers are still referred to our technical support.
The solution is self-learning and continuously improves based on usage. This means that over time, the answers become more accurate, relevant, and better aligned with our products and technical expertise.
The launch is an important step in our digital development with the goal of simplifying everyday work for our customers. The digital assistant is a complement to our existing customer support – not a replacement.
How the Assistant Helps You
- Instant answers – Get help with common questions without waiting.
- Easy guidance – Quickly find product information and understand features.
- Available 24/7 – First support whenever you need it.
- Smart support – Simple questions handled instantly, complex issues by our technical support.